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CISR-Agency Operations-Spokane (WACISR180516AO)
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CISR-Agency Operations-Spokane (WACISR180516AO)

CISR-Agency Operations

When: Wednesday, May 16, 2018
8:00 AM-5:00 PM
Where: Cochrane & Company
1405 S Rustle Rd
Spokane, Washington  99219
United States
Presenter: Kathy Fraley, CIC, CPIW
Contact: Pam Busch
888-246-4466 x115

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Agency Operations

This course helps make you an indispensable team player in any insurance agency. As you work with colleagues and customers, you will do so with enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also, understanding how agencies operate is essential training for both insurance agency and company personnel.

Topics include:

Legal & Ethical Requirements

The Insurance Agency

The Insurance Industry and Marketplace


Agency Workflow

Account Management

Errors & Omissions 


A special thank you to our KKlub Members for their support.