Valid 3 CE: ID, NV, OR, MT.
PLEASE NOTE: Your answers and questions are tracked for Attendance. After the webinar, you will be emailed to sign an Acknowledgement form and complete a course Evaluation if your attendance checks out.
If you need CE: we must receive this signed form back within 24 hours of receipt.
If you will be unable to fulfill this 24 hour window, please consider taking a course where you can fulfill this critical last step for CE credit. Inaction to this last step delays the process for everyone in the class.
If you do not require CE: you are welcome to pay to attend, but written acknowledgement that you do not need CE will be required.
We thank you for your cooperation.
About the instructor and Webinar:
Chris Amrhein, AAI, like most true believers in insurance, stumbled upon this business accidentally; specifically after graduation from college and needing a job.
After beginning in this business as a life-health agent, he graduated to property-casualty sales where he first met the greatest mine of comedy material existing today, the ISO forms. Following several years as a producer and independent agency manager/owner, Chris spent many years as a full-time educator/VP-Education for the Florida Association of Insurance Agents and VP-Education for the Independent Insurance Agents and Brokers of America. Those years found him traveling about the country teaching seminars on everything from agency management to the claims made CGL. It has also taught him the absolute truth of Jimmy Buffet's famous observation about those who make a career of the property-casualty business: "If we weren't all crazy we would go insane."
The rapid evolution of technology coupled with the seemingly instantaneous dispersal of information can leave the agency subject to new and unknown issues affecting errors and omissions (E&O). This course addresses the current state of those issues, draws parallels between current “offline” E&O practices and those needed for online actions, and makes recommendations as to next steps.